Privacy policy
Last updated: 2 November 2026
This policy explains how PROKEYSHUB LTD, company number 16816333, registered in England and Wales, registered office 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND (“we”) handles personal data when you use this website or become a client. We are the data controller.
What we collect
- Enquiries: your name, email address, website and message when you use a form on this site.
- Clients: business contact details, billing details and the account information needed to deliver the service.
- Technical data: IP address and browser details in server logs, used for security.
Why we use it
- To answer your request, on the basis of our legitimate interest or steps you ask for before a contract.
- To deliver and bill for services, on the basis of our contract with you.
- To meet tax and accounting duties, on the basis of legal obligation.
- To protect the website from abuse, on the basis of our legitimate interest.
Who receives it
We share data only with providers who help us run the business, such as our website host (o2switch, in France), and email, accounting and professional advisers. Where client work needs it, we also use the search and advertising platforms you authorise. We do not sell personal data.
How long we keep it
We keep enquiries that do not lead to work for up to 24 months. We keep client and billing records for 6 years after the end of the financial year they relate to, as required for UK tax and accounting.
Your rights
You can ask to see, correct, delete or restrict your data, object to its use, or receive a copy to transfer elsewhere. To do so, reach us through our contact form, by phone on +44 7782 275880, or by post to our registered office.
You may also complain to the UK Information Commissioner’s Office at ico.org.uk.